Most professionals charge between £25 and £45 per room, with hallway and staircases priced separately (usually £15–£20). A typical 3-bedroom house with a living room, hallway, and stairs costs around £120–£180. We offer package deals for 4+ rooms and free estimates over video call. Avoid "per carpet" pricing — we charge by room size to keep things transparent. Use our instant carpet cost calculator →

It depends on your carpet type and needs. Hot water extraction (steam) is our go-to for synthetic, wool, and most blends — it deeply flushes out dirt and kills bacteria. Dry cleaning uses a absorbent compound and works best for delicate natural fibres like sisal, seagrass, or jute that can't handle moisture. Dry cleaning also dries in under an hour. We'll inspect your carpet before starting and recommend the optimal method — no upselling, just honest advice.

Absolutely. Our hot water extraction flushes out bacteria and organic matter that cause unpleasant smells. For persistent pet urine odours, we apply an enzymatic neutraliser that breaks down uric acid crystals (the source of lingering smells even after DIY cleaning). Musty basements or smoke smells may need a deodorising booster or even a sanitising fog treatment. We'll diagnose the root cause and apply the right solution — no masking with perfumes.

Yes. We use Green Seal-certified, plant-based detergents that are non-toxic, phosphate-free, and biodegradable. They carry no VOCs or harsh perfumes. For families with severe allergies, we also offer a hypoallergenic rinse option. All products are safe to use around babies, cats, dogs, and sensitive individuals. We can provide a full ingredient list upon request — transparency matters to us.

For families with kids, pets, or light-coloured carpets, absolutely. Our fabric sealant bonds to each fibre, creating a barrier that makes spills bead up rather than soak in. This gives you a precious 10–15 minute window to blot up messes before they become stains. One application lasts 12–18 months. It's especially valuable for dining areas, hallways, and rental properties. The treatment is applied after cleaning and requires no extra drying time.

Yes — landlords and letting agencies expect carpets to be professionally cleaned unless stated otherwise in your tenancy agreement (though the Tenant Fees Act 2019 limits these clauses). We provide a detailed invoice and after-cleaning photos as proof. Our end of tenancy package includes carpet, upholstery, and full property cleaning, and we offer a deposit protection guarantee: if your landlord rejects our work, we'll reclean for free. Many tenants book directly through our moving-out service.

No, we never take carpets away. Our van-mounted hot water extraction unit delivers industrial-grade pressure and heat directly to your home — more powerful than portable machines. Removing wall-to-wall carpet is impractical, risky (shrinkage), and unnecessary. We clean everything in place, including edges and underneath furniture. For small rugs, we can hand-clean them on-site or recommend a specialist rug washing facility if deep immersion is required.

We keep a number of same-day slots open for emergencies (spills before a party, estate agent visits, or last-minute viewings). Call us before 11am and we'll try to schedule you in. For urgent situations, our low-moisture express method dries in under 60 minutes — perfect for same-day entertaining. Weekend availability is limited, so booking 48 hours ahead is safest. Call us now to check today's availability →