We're confident you'll love your clean. But if anything isn't quite right, we'll send your cleaner back within 24 hours to fix it — completely free of charge. No arguments, no extra costs, no questions asked.
At MyProCleaners, we stand behind every clean. Our reclean guarantee is simple: if you're not 100% satisfied with any area of your clean, we'll send your dedicated cleaner back to reclean it completely free of charge within 24 hours.
Any area that was included in your original booking is covered by our guarantee. Whether it's a missed spot, a surface that needs more attention, or an entire room you're not happy with — we'll make it right. Our guarantee has no hidden conditions or small print.
We're confident in our cleaners because every one is vetted, experienced, and consistently rated by real customers. With 5,000+ verified 5★ reviews, reclean requests are rare — but when they happen, we handle them immediately. Your satisfaction is our reputation.
Your happiness is our priority. If you're not completely satisfied, we'll reclean at no additional cost.
Contact us within 48 hours of your clean, and we'll schedule your free reclean within 3-5 business days.
No fine print, no hidden charges. Just our promise to deliver the quality clean you deserve.
Reach out within 48 hours of your clean via phone, email, or your online account.
Provide a brief description and photos of any missed areas or cleanliness concerns.
Our team will arrange a convenient time for a supervisor or a different cleaner to reclean.
Your reclean is completed at no cost to you, and we follow up to ensure your satisfaction.