Unlike marketplaces that just connect you with independent cleaners, Myprocleaners is a fully managed service. We recruit, train, background-check, and insure every cleaner. Our technology platform manages scheduling, checklists, quality control, and support — you get one point of accountability.

We currently serve Greater London, Surrey, and key commuter zones including Mayfair, Kensington, Camden, Canary Wharf, Richmond, Wimbledon, Croydon, and Bromley. Enter your postcode on our booking page to check availability in your area. We are expanding weekly.

Absolutely. Every cleaner undergoes comprehensive background checks, right-to-work verification, criminal record checks, and reference validation. They are also fully insured and bonded. Only the top 12% of applicants make it through our rigorous selection process.

All cleaners complete our signature training program covering deep-cleaning protocols, eco-friendly methods, hospitality standards, and our proprietary 80-point digital checklist. Ongoing performance monitoring and refresher courses ensure consistent quality.

Booking takes less than 60 seconds. Simply visit our website, enter your postcode, choose your service type (Standard, Deep, or End of Tenancy), select a date and time, and get an instant fixed price. No phone calls, no back-and-forth.

Yes! Our smart matching algorithm assigns the same trained local cleaner to your recurring bookings. They'll learn your preferences and home layout, delivering consistent, personalised service every time. You can manage frequency (weekly, fortnightly, monthly) from your online account.

Cancel or reschedule free of charge with 24 hours' notice. Simply log into your online account or use our mobile app. There are no long-term contracts or cancellation fees. We believe in flexibility and transparency.

Not at all. Many clients provide a spare key or building access instructions. Our cleaners are fully vetted and insured for your peace of mind. You'll receive real-time updates and before/after photos through our app.

Pricing is transparent and upfront. House cleaning services start from as little as £19.50. Deep clean at £120. End of tenancy at £150. Your exact price depends on home size, service type, and location — you'll see it before you confirm your booking.

Pay only after your clean is complete. We bill you once you're fully satisfied. Your invoice is sent within 1 hour — no upfront fees, and no subscription commitments.

None. What you see is what you pay. Our upfront pricing includes all standard cleaning supplies, equipment, insurance, and the cleaner's time. Optional add-ons like oven cleaning or laundry are clearly priced before booking.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are processed securely via Stripe — your card details are always encrypted and protected.

Our standard clean covers: dusting all surfaces, vacuuming and mopping floors, kitchen cleaning (hob, sink, countertops, exterior cupboards), bathroom disinfection (toilet, basin, shower, mirrors), bed making, and window sills. See our 80-point digital checklist for full details.

We offer a 100% satisfaction guarantee. If you're not delighted, simply let us know within 24 hours, and we'll send a cleaner back to re-clean the missed areas — completely free. Your happiness is our priority.

Yes. All our cleaners use non-toxic, hypoallergenic, and eco-friendly products that are safe for children, pets, and the environment. If you have specific product preferences, just let us know in your booking notes.

Our proprietary technology platform enables real-time digital checklists with photo verification, live GPS tracking, automated quality scoring, and post-clean customer feedback loops. Your satisfaction is measured after every clean to maintain our 4.95★ standard.